Terms of Service

These Terms of Service ("Terms") govern your use of thegreybarn.com (the "Site") and the landscaping, maintenance, lawn care, irrigation, design, installation, tree and shrub, and seasonal services ("Services") provided by The Grey Barn LLC ("The Grey Barn," "we," "us"), 1790 E Hwy 264, Springdale, AR 72764.

By using the Site, requesting a quote or accepting a proposal, you agree to these Terms. If you sign a written proposal, contract or service agreement with us, that document controls where it conflicts with these Terms. Our Privacy Policy explains how we handle personal information.

You may use the Site to learn about our Services and contact us for lawful, personal or business purposes. You agree not to:

• Submit false, misleading or someone else's information in our forms
• Send spam, malware or automated requests, or try to disrupt the Site
• Scrape, copy or reuse Site content for commercial purposes without our written permission

All Site content, including text, photos of our projects, logos and the "The Grey Barn" name, belongs to The Grey Barn or its licensors and is protected by copyright and trademark law. Project photos may not be reused without permission.

The Site may link to social media and other websites we do not control. We are not responsible for their content or practices.

Quotes. Submitting a quote request does not create a contract. Prices on the Site, in ads or given verbally are estimates only. A binding price exists only in a written proposal or agreement that you accept.

Validity. Unless the proposal says otherwise, written proposals are valid for 30 days. Prices may change after that because of material, fuel or labor costs.

Scope changes. Work outside the agreed scope, or conditions we could not reasonably see at the site visit (such as buried debris, rock, poor drainage or hidden irrigation faults), may require a change order and extra charges. We will get your approval before doing extra work, except where needed to prevent immediate damage.

Scheduling. We schedule visits as close to requested dates as we can. Dates are targets, not guarantees, and may shift due to weather, crew availability or supply delays.

Payment. Invoices are due within 30 days of the invoice date unless your agreement says otherwise. Installation projects may require a deposit before work begins. Overdue balances may incur a late fee of 1.5% per month (or the highest rate the law allows, if lower), and we may pause Services until the account is current. You agree to pay reasonable collection costs and attorney's fees for unpaid balances.

Cancellation. Recurring maintenance agreements may be cancelled by either party with 30 days' written notice. For installation projects, deposits cover materials ordered and scheduling and are non-refundable once materials are purchased. You pay for work completed and materials bought up to the cancellation date.

Your responsibilities. You agree to:

• Give our crews safe access to the property, including unlocked gates and secured pets
• Confirm you own the property or are authorized to approve the work (for example, as a property manager or HOA board)
• Tell us about private underground lines, such as irrigation, lighting, invisible pet fences or septic systems, which are not marked by Arkansas 811
• Follow the watering and care instructions we give for new plantings and sod

Weather. Rain, freezes, drought, extreme heat and local watering restrictions can delay or change Services. Visits missed because of weather will be rescheduled, and this is not a breach of these Terms.

Plants and living materials. Plants, trees, sod and seed are living things. Their survival depends on watering, weather, pests, disease and care after installation. Any plant or workmanship warranty is the one stated in your written proposal. Unless the proposal says otherwise, warranties do not cover damage from drought, freezes, storms, animals, pests, lack of watering, vandalism or changes made by others.

Property and utilities. We call Arkansas 811 before digging where required and take reasonable care on your property. We are not responsible for damage to private underground lines or objects that were not marked or disclosed to us, or for normal wear such as minor turf marks from equipment. Report any damage you believe we caused within 7 days so we can inspect it.

Disclaimer. The Site and its content are provided "as is." Project photos, design ideas and blog content are for general information and are not a promise of specific results on your property. Except for warranties stated in a written proposal, and to the fullest extent the law allows, we disclaim all other warranties, express or implied.

Limitation of liability. To the fullest extent the law allows, The Grey Barn is not liable for indirect, incidental, special or consequential damages, including lost profits or loss of use. Our total liability for any claim relating to the Site or Services is limited to the amount you paid us for the specific Services that gave rise to the claim. This does not limit liability that cannot be limited by law, such as for gross negligence or willful misconduct.

Indemnity. You agree to indemnify and hold The Grey Barn and its employees harmless from claims arising from your breach of these Terms, false information you provide, or conditions on the property you did not disclose to us.

Governing law. These Terms are governed by the laws of the State of Arkansas, without regard to conflict-of-law rules. Any lawsuit must be brought in the state or federal courts located in Washington County, Arkansas, and you consent to their jurisdiction.

Resolving disputes. Before filing any claim, please contact us so we can try to resolve it informally. Both parties agree to try in good faith for 30 days before starting formal proceedings.

Other terms. If any part of these Terms is found unenforceable, the rest stays in effect. Our failure to enforce a term is not a waiver. You may not transfer your rights under these Terms without our consent.

Changes. We may update these Terms from time to time. The "Last updated" date shows when they last changed. Changes do not affect a signed proposal already in progress.

Contact us

• The Grey Barn LLC, 1790 E Hwy 264, Springdale, AR 72764
• Email: clients@thegreybarn.com
• Phone: 479.521.8162